Returns & Exchanges

At WishCare, we want you to be completely satisfied with your beauty journey, which is why we offer a hassle-free return policy for products that are damaged, defective, or incorrect upon arrival. Please ensure that items remain in their original packaging and are unused to qualify for a full refund or exchange within 7 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email or our website portal within 7 days of receiving your order, providing your order ID and photos of the product.

• 2.
  Quality Inspection

  Our team will review your request and images to verify the condition of the item; once approved, we will arrange for a reverse pickup from your address.

• 3.
  Secure Packaging

  Carefully pack the product in its original box with all labels and tags intact to ensure it reaches our facility safely without further damage.

• 4.
  Refund or Replacement

  After the returned item passes our warehouse inspection, we will process your full refund to the original payment method or ship out a fresh replacement immediately.